license key

Dwight Wagner

• March 30, 2023 22:21

I have purchased Brizy pro and have been using it but with the new update, I can't get access to my pro membership. SUPER FRUSTRATING! it says it needs a License Key but when I go into the setting to put my License Key in AGAIN the license key section no longer exists! 

I don't want a link to a video or step-by-step instructions. I want the settings back the way they were before this happened or a full refund. I shouldn't have to relearn your plug in everytime I come in to my website.

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  KC George

  • March 31, 2023 06:22

  Hi Dwight,

  We apologize for the inconvenience. When updating Brizy, if both Brizy and Brizy Pro do not get updated, this issue can happen. Can you please check your Brizy and Brizy Pro version numbers?

  

  If Brizy is updated to 2.4.17 and Brizy Pro is not updated to 2.4.16, please delete Brizy Pro and upload Brizy Pro using this ZIP file. https://jmp.sh/FfizdSgs

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  Dwight Wagner

  • March 31, 2023 17:03

  Thanks KC, I think that worked I will let you know if I have any issues, thanks again.

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