Contact Form Gives Error

Arvell Craig

• March 30, 2023 05:38

Says message not set. No email sent. 

But I see it in leads section. 

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  KC George

  • March 30, 2023 11:33

  Hi Arvell,

  Your email will be sent out through WordPress' PHP Mail feature, when you use the WordPress option to send out email notifications. Few webhosts like GoDaddy do not support PHP Mail. Please confirm that PHP Mail is supported by your web hosting company if you are using this option to send out email notifications

  Email servers are likely to mark messages sent out this way as SPAM, so these messages may not reach the recipient. Please follow these best practices to avoid having your mail rejected by mail servers.

  • Subject: Please don't omit the subject line. Give a meaningful subject. You can include a subject, such as "Contact Form."
  • From Email: Make sure the 'From" Email' you use has the same domain as your website. The 'From Email' field on a form hosted at CNN.com can be form@cnn.com or info@cnn.com
  • From Name: This field must not be left empty. Give a meaningful 'From Name'

  Please also check your email SPAM folder for the form email notifications. 

  If you try the aforementioned steps and are still unsuccessful, please contact us. We'll work with you to find a solution.

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  Arvell Craig

  • March 30, 2023 12:43

  Thank you! But to clarify - I AM getting the emails. BUT there is an error message on the page AND when I choose to "redirect" that also does not work. Any suggestions?

  Arvell Craig

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  KC George

  • March 30, 2023 13:48
  • Edited

  Hi Arvell,

  Can you please check if two email notifications are active on your form? You can get an error message if the email could not be sent through either of the two options.  

   

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