Translation update not working

Carlotta Robbe Di Lorenzo

• October 03, 2023 08:32

Hi,

I have a problem with brizy pro plugin translation

When I updated the texts on my website the new words were automatically translated but there's no way I can find them on the manual editor.

for example I have written a new title which the translation is wrong and I cannot edit it.

How can I do that?

thanks

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  Ariel H.

  • October 03, 2023 11:42

  Hi Carlotta,
  
  Thank you for reaching out to us.
  
  Can you please share with us the Project Name and the Preview URL of your project in the Brizy Cloud Dashboard, so we can further check the issue? 
  
  In addition, please provide us some screenshots demonstrating the issue, so we can reproduce it on our end.
  
  I am looking forward to your response.

  Best regards,
  Ariel H.

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  Carlotta Robbe Di Lorenzo

  • October 03, 2023 12:15

  Hey Ariel, of course

  here's the project name and URL

  

  also here an example:

  in the homepage mobile view I have a text: "seguici sui social"

  if I go and edit the translations I can't find this text

  

  thanks

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  Ariel H.

  • October 03, 2023 15:13

  Hi Carlotta,

  Thank you for your cooperation.

  It seems that the problem you encountered is related to a bug in the translation. We have already reported this to our developers, so they can investigate the issue and possibly offer a solution.

  If you have any further questions, please let us know.

  Best regards,
  Ariel H.

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