using quotations produces strange symbols

Chris Johnson

• March 30, 2023 00:03

In the blog template, when I use quotations in a sentence, it produces weird symbols.

 

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  Chris Johnson

  • March 30, 2023 00:07

  Here's the zoomed out picture.

  

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  KC George

  • March 30, 2023 10:16

  Hi Chris,

  I tried adding your text with quotation marks to a blog post. It seems to display fine at my end in a Brizy template. Please see my test blog post here https://brizytest.online/quotation  What steps should I follow to reproduce the issue ay my end?

  In the screenshot you have shared, the quotation which says "culture changing church" seems to display fine. How are these two quotations different; one that is working fine and one that is not?

   

   

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  Chris Johnson

  • March 30, 2023 17:58

  The strange characters appear to be coming from my "blog listing" template, specifically in the "archive" element.  It apparently also has problems with apostrophes.  

  

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  KC George

  • March 31, 2023 08:36
  • Edited

  Hi Chris,

  Even in the Archive page, the double quotes, single quotes and apostrophe seem to display well at my end. Please have a look at https://brizytest.online/blog

  

  We need access to your WordPress project to check why this is happening at your end. 

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  Chris Johnson

  • April 10, 2023 18:05

  Thank you for your work KC.  I don't know why those symbols are automatically displaying for me when I add that content.

   I've given you admin access to ProMomProBaby.org. I see you have a user profile from the last time you helped me.  Let me know if you need further assistance.

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  KC George

  • April 11, 2023 10:01

  Hi Chris,

  Auto generated excerpts carried some special characters. This was causing the issue for you. To fix this issue, I have added excerpts manually to your blog posts. Now the special characters do not appear in the blog page. Please have a look at https://promomprobaby.org/blog/  Here is the procedure to add/ edit excerpts https://jmp.sh/52jLU89p

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  Chris Johnson

  • April 11, 2023 20:06

  Hi KC,

  For some reason, that "blog" page has disappeared and it is not showing the "excerpt" area you created in the guttenburg editor.  Not sure what is causing that.  Looks like you may have created a new blog page to do this. The menu is now showing Blog as an invalid menu item.  see picture.

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  KC George

  • April 12, 2023 06:10
  • Edited

  Hi Chris,

  You had edited your blog page with Brizy and hence your Brizy Template design was not taking effect on your blog page. I had to trash your blog page and recreate it.

  You needed to remove the old page from the navigational menu and add the new one. I have done it following the procedure in this video https://jmp.sh/PAKpxRFJ

  You have mentioned "it is not showing the "excerpt" area you created in the Guttenberg editor" It is available in the Gutenberg editor. Please check again. If you still can't find it, please do a screen recording or capture a screenshot to demonstrate the issue. 

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  Chris Johnson

  • April 13, 2023 00:03

  KC,

  For some reason when I login and view my Posts in the Gutenberg editor I still do not see the "Excerpt" area.  Maybe you can tell me how to create an excerpt area.  I'm attaching a screen shot of what I see.  I was going to attach a video but I see that is not an option.  I've tried Safari and Chrome and get the same result.

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  Ariel H.

  • April 13, 2023 08:44

  Hi Chris,

  Thank you for keeping in touch.

  Please find the Settings button on the upper right and click on it. The Except area should appear in the sidebar.
  https://prnt.sc/DFe1e3fQhuQG

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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  Chris Johnson

  • April 17, 2023 18:56

  Thank you KC.  It worked a little different in Safari or on my Gutenberg page but I got it to work.  Thanks for all your help!

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