.docx in Contact form doesnt work

Ľudovít Ďurman

• March 29, 2023 16:19
• Edited

.docx document can be uploaded but after sending in Contact Form it doesnt work, you will get only error message...

is there chance you will fix it? thank you.

 

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  Ariel H.

  • March 30, 2023 08:26

  Hi  Ľudovít,

  Thank you for contacting us.

  I've made a similar contact form on the below link; however, I am unable to reproduce the issue as described.
  https://staging.server001.xyz/test/form-test

  Could you please provide us with some screenshots demonstrating the issue?

  I am looking forward to your response.

  Best regards,
  Ariel H.

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  Ľudovít Ďurman

  • March 30, 2023 08:58
  • Edited

  Hello.

  I tried your form-test if will successfully send .docx document but this is the result...

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  KC George

  • March 30, 2023 09:18

  Hi Ľudovít,

  Can you please test the above form with an alternate DOCX file? At my end, the form shows the success message.

  

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  Ľudovít Ďurman

  • March 30, 2023 10:55

  Thank you so much for your patience and help.

  Probably the problem in .docx document was that document was empty. When i use different ones it is sucessfully sent.

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