Need Billing Help

Malcolm Moran

• March 29, 2023 03:25

Received following email: 

 

Your Brizy Agency Cloud (whitelabel) Subscription will renew soon

ending in 4554

We will charge you $317.99 automatically on 31st March 2023 to renew your subscription. If your payment information has changed, please update it now.

 

Not sure what this bill is for. I have an AppSumo Lifetime deal for 3 hosted domains, with an option to white label for 99.00 for 2 SSL certificates. I have not opted for the white label option YET. I also have a license for Brizy Pro Studio through AppSumo. What is the 317.99 invoice? Please DO NOT charge my card until I give Briny or Paddle permission to do so. The following is my cloud license information from my Briny Dashboard. Thank you

 

Malcolm Moran

malcolm........@gmail.com

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  KC George

  • March 29, 2023 10:15

  Hi Malcolm,

  You are right; your account with the email address malcolm.....@me.com has Brizy PRO Studio and AppSumo Brizy Lifetime subscriptions.

  And you have these subscriptions in your account associated with malcol......@gmail.com. We have cancelled the Brizy Agency Cloud subscription associated with this email.

   

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  Malcolm Moran

  • March 30, 2023 05:55

  Thank you. I thought it might be something like this. Appreciate the help. Malcolm Moran 

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