Header keeps disappearing

Tatsiana Greenberg

• October 01, 2023 17:37

I am building a site and the header keeps disappearing. It is a global head, and I set it to be on all pages. I saved the page after I added it (many times now) and it keeps disappearing. https://stella.firetailwebdesign.com/

 

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  KC George

  • October 02, 2023 04:21

  Hi Tatsiana,

  Can you please share with is your Brizy and Brizy Pro version numbers?

  

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  Tatsiana Greenberg

  • October 03, 2023 15:05

  It is up to date I believe.

  I also have one site and it only does it on one page for both footer and header. So strange. https://roof.firetailwebdesign.com/financing/

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  KC George

  • October 04, 2023 05:28
  • Edited

  Hi Tatsiana,

  To troubleshoot this issue, we would like to take a look at how you have setup your global header. Please add a new user to your WordPress Dashboard for https://stella.firetailwebdesign.com/ and send the following details to our email: communitysupport@brizy.io 

  • Community Post link: https://support.brizy.io/hc/en-us/community/posts/14109390428306
  • WordPress Admin URL: 
  • Username
  • Password

  Please let us know here when you send us the email.

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  Tatsiana Greenberg

  • October 05, 2023 06:16

  * Community Post link: https://support.brizy.io/hc/en-us/community/posts/14109390428306
  * WordPress Admin URL: 
  * Username: 
  * Password: 

   

  
  Tatsiana Greenberg

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  KC George

  • October 05, 2023 08:19
  • Edited

  Hi Tatsiana,

  Your global header was missing from your pages and posts because it was hiding behind your hero sections. To make the header visible, you needed to assign a higher Z-Index value to your header. The option to set Z-index value is not available in the header block. 

  To fix the issue, I have recreated your header using a regular block and set a higher Z-index value and now the header is visible on all your pages. Your can find your original header below the footer; you can delete this global header by deleting the two display conditions you have added to it.  (If you don't find it, you can access it from your blocks and layout library)

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  Tatsiana Greenberg

  • October 06, 2023 12:47

  The problem with the one that you have created is that that section is not a header section, and I cannot make it sticky.

  Also this has not happened on any other site this globally. And on one other site it only happens on one page out of the whole site. So I don’t think it is the issue with the z-index

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  KC George

  • October 06, 2023 13:40

  Hi Tatsiana,

  I have recreated the header using the header block and it shows on all pages and posts. You can now make the header sticky.  

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