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6 comments

  • Ariel H.

    Hi Romy,

    Thank you for reaching out to us.

    For us to better understand the problem, could you please provide us with some screenshots or a screencast to demonstrate the issue?

    This will give us a general idea of the issue and possibly offer a solution.

    Best regards,
    Ariel H.

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  • Romy Schraven

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  • Romy Schraven

    I can't send a video, but this happens every time when I'm changing a page or add a certain (saved) block to a new page. I am very sure no one else is working on it.

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  • Ariel H.

    Hi Romy,

    Thank you for your cooperation.

    Here are two things that you can try to resolve the issue.

    1. Ask your hosting provider to increase the PHP Memory Limit. You can also do it yourself by following the steps on this link:
    https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/
    If possible, raise it to 512 MB or more.

    2. Clean up your database by removing unnecessary data that accumulated over time. This will also improve your site's performance.
    For more information, please refer to this link - https://youtu.be/Bc6BzzEF0t8

    Please try this and let me know how it goes.

    Best regards,
    Ariel H.

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  • Romy Schraven

    Hello, 

    Thank you for your reply. Unfortunately both don't work.. 

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  • Ariel H.

    Hi Romy,

    Sorry that you're having a hard time with this issue.

    I have created a private ticket, so we can further investigate the problem.  You should receive a notification regarding this request shortly.

    Best regards,
    Ariel H.

     

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