Brizy Cloud to Brizy Pro WP

Scott Kennedy

• March 22, 2023 13:31

Hey I just purchased Brizy Cloud,

But I just realized i really mean to purchase Brizy Pro WP Plugin.

Is there a way I can switch? or cancel this order and then I can re-purchase brizy Pro WP Plugin.

Kind Regards,

Scott

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  Ariel H.

  • March 22, 2023 14:52

  Hi Scott,

  Thank you for reaching out to us.

  Unfortunately, it's not possible to switch plans. I have asked for a cancellation of Brizy Cloud, so you can purchase the correct plan.

  If you have any further questions, please let us know.

  Best regards,
  Ariel H.

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  Scott Kennedy

  • March 22, 2023 14:54

  By doing so, will i be refunded for the Cloud purchase? 

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  Ariel H.

  • March 22, 2023 15:47

  Hi Scott,

  Thank you for the update.

  A refund should be sent to your account within 7-10 business days.

  Best regards,
  Ariel H.

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  Scott Kennedy

  • March 22, 2023 15:49

  ok, 

  Thank you

   

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  Scott Kennedy

  • April 02, 2023 15:16

  Hi there,

  Was just wondering when I would be getting my refund??

  Thanks,

  Scott

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  Ariel H.

  • April 03, 2023 10:12

  Hi Scott,

  My apologies for the delay.

  Upon checking, it looks like our accounting department skipped the request by mistake.
  It has now been refunded, and you should receive a notification within a couple of minutes.

  If you have any further questions, please let us know.

  Best regards,
  Ariel H.

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