Global Header Requires Updating in Every Page

Steven Orlosky

• March 21, 2023 04:46
• Edited

Good day!

In our website (https://uppage.us/), updating any global element in a particular page requires updating other pages as well. So when I make changes to the global header in "About Us" page, the edits wouldn't instantly affect other pages that has the condition of the global header, I have to enter into those pages and click update.
I cleared our WP Rocket, static and object caches to no avail.

Here is a video for your reference:
https://www.berrycast.com/conversations/9f52c361-5392-558a-9c7b-041ccde466c7

Is there any way to fix this issue? Thank you so much!

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• 

  Ariel H.

  • March 21, 2023 09:29

  Hi Steven,

  Thank you for reaching out to us.

  This is something we would like to investigate from your dashboard. Could you please provide us with the WordPress credentials, so we can look into this issue further?  

  Please add us as a user to your WordPress Dashboard and send the following details to:  arielh01@proton.me.

  Community Post link:  https://support.brizy.io/hc/en-us/community/posts/13902330037009
  WordPress Admin URL: 
  Username
  Password

  Please make a full backup of your website as a precaution.

  Best regards,
  Ariel H.

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  Steven Orlosky

  • April 03, 2023 23:13
  • Edited

  Hi Ariel,

  I'm sorry for the late reply, we missed this conversation lately.
  
  Here are the login details:

  ****************

  We ran a backup as well. Thank you so much!

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• 

  Ariel H.

  • April 04, 2023 10:59

  Hi Steven,

  Thank you for your cooperation.

  The issue is probably due to the multiple display conditions of the navigation menu.  Kindly consider revising it and simplifying it.
  If you want to display the navigation menu on all pages, you can set the condition to “All” and use exclude if needed, if you don't want the menu to appear on some pages: https://prnt.sc/EH0z-bAhniFa

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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  KC George

  • April 11, 2023 04:41
  • Edited

  Hi Steven,

  This is what I see when I check your website https://jmp.sh/KcyDgc3G What are the steps I must follow to see the layout shift?   

  Does the problem with the global blocks affect both the frontend of the website and the Brizy editor, or simply the frontend? Can you please try this? In your WordPress Dashboard under Settings - WP Rocket - File Optimization, disable these options and check if the issue with the Global blocks get resolved? https://jmp.sh/6oxbyJGJ

  • Load JavaScript Deferred
  • Delay JavaScript Execution 

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  Steven Orlosky

  • April 13, 2023 07:34

  Hi KC,

   

  It only appears with the frontend. Also, disabling the JavaScript options in WP rocket didn't help. We just turned it back on.
  
  Thanks!

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  KC George

  • April 13, 2023 10:27

  Hi Steven,

  I see this header on all your pages. Can you specify URLs of the pages with a different header?  

  

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  Steven Orlosky

  • April 14, 2023 00:05

  Here are the URLs with different headers:
  
  https://uppage.us/
  https://uppage.us/privacy-policy/
  
  These URLs has the white version of the header.
  Thanks!

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  KC George

  • April 14, 2023 07:22

  Hi Steven,

  The header on the homepage and the Privacy Policy page looks identical to me. (except the background color which seems to come from the hero block below the header)

  

  

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