Archive page display gibberish after last update

Uri Lev

• March 18, 2023 09:23

Check any archive page:
Workshops | Courses | Tantra

I removed both plugins (Free&Pro), and reinstalled. 

How may I fix this??

--- Uri Lev

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  KC George

  • March 20, 2023 12:15

  Hi Uri,

  Can you please change your theme to Blocksy or another theme from this list and see if that makes a difference? https://www.brizy.io/theme-partners

  As Brizy Starter theme is not being updated, your website can become vulnerable to trojan attacks. Hence we do not recommend using this theme. 

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  Uri Lev

  • March 20, 2023 19:02

  Guys! I need a solution!!! 

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  Uri Lev

  • March 20, 2023 19:03

  I have installed Blocksy and deleted Starter Theme.

  No change: https://radhikalove.com/online-workshops/

   

  --- Uri

  

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  KC George

  • March 21, 2023 06:55

  Hi Uri,

  We will need access to your project to offer further help. Please add me as a user to your WordPress Dashboard if you need assistance with this. Please send the following details to my email: kc.george@brizy.io. 

  1. Community Post link: https://support.brizy.io/hc/en-us/community/posts/13842936536849/
  2. WordPress Admin URL: 
  3. Username
  4. Password

  Please let me know here when you send me an invitation.

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  Uri Lev

  • March 21, 2023 07:56

  Hello,

  I have installed Blocksy and deleted Starter Theme.

  No change: https://radhikalove.com/online-workshops/ (https://radhikalove.com/online-workshops/)

   

  --- Uri

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  KC George

  • March 21, 2023 09:05
  • Edited

  Hi Uri,

  You had mentioned that earlier and we are aware of it.

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  KC George

  • March 23, 2023 07:56

  Hi Uri,

  I have looked at your WordPress Dashboard. Looks like excerpts for your blog posts are not being generated. Excerpts are normally auto generated by WordPress and it stopped working on your project for some reason. 

  The excerpts show as gibberish even in the theme category archive pages (and not just in the Brizy Category Archive pages). When I added an excerpt for one of your blog posts manually, it started displaying in your Workshops Category Archive page.  

  

  Can you please check with https://www.hetzner.com/ if they can help you fix the issue with auto generation of excerpts? If they cannot offer meaningful help, please get back to us and we will see what we can do to fix this issue.

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  Uri Lev

  • March 23, 2023 13:05

  Hi George,

  1. I don’t know this company.

  2. You say this is a server problem?

  3. I user Brizy on several websites and this is the only one with this problem…

   

  --- Uri

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  KC George

  • March 23, 2023 14:07
  • Edited

  Hi Uri,

  1. Please interpret https://www.hetzner.com/ as your hosting company. If your website is hosted with another company, please take their help to make the auto generation of blog post excerpts work. 
  2. WordPress not generating excerpts for your blog posts is the problem
  3. The issue you are facing on this website is not directly related to Brizy. (It is about a WordPress feature not working)

  If your hosting company cannot help fix this issue, please get back to us. Even though we do not have expertise in fixing WordPress issues, we will see what we can do. 

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