Mobile menu not working!

Nextron Internet Team

• March 17, 2023 12:55

The mobile menu isnt working - means no hamburger on mobile view:

https://gundeli.nextron.org/

Disable all plugins except Brizy and Brizy Pro did not help.

Brizy and Brizy Pro are on latest build.

Please advise!

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• 

  Ariel H.

  • March 17, 2023 13:14

  Hi Nextron,

  Thank you for reaching out to us

  This is something we would like to investigate from your dashboard. Could you please provide us with the WordPress credentials, so we can look into this issue further?  

  Please add us as a user to your WordPress Dashboard if you need assistance with this. Please send the following details to:  arielh01@proton.me

  Community Post link:  https://support.brizy.io/hc/en-us/community/posts/13825029877777
  WordPress Admin URL: 
  Username
  Password

  Please make a full backup of your website as a precaution.

  Best regards,
  Ariel H.

   

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• 

  Ariel H.

  • March 20, 2023 10:01
  • Edited

  Hi Nextron,

  Thank you for the update.

  Unfortunately, the credentials provided have no administrative access.

  Screenshot: https://prnt.sc/hDmTxvphhJ7K

  Please update this user account as an administrator, so we can inspect your site.

  Best regards,
  Ariel H.

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• 

  Ariel H.

  • March 20, 2023 11:42

  Hi Nextron,

  Thank you for your cooperation.

  Upon checking, the menu was hidden in mobile view - https://prnt.sc/cDD2vZCmDsYY

  And the menu hamburger color was changed to white, so I temporarily changed it to black - https://prnt.sc/f64CDIu0q78T

  After the above changes, the hamburger menu is now appearing in mobile view - https://prnt.sc/Lss_kBjeO35Z

  If you have any further questions, please let us know.

  Best regards,
  Ariel H.

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  Nextron Internet Team

  • March 20, 2023 12:48

  All solved! Thanks a lot to the premium support by Ariel!

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