Elements with links don't work in edit with Brizy mode

George Dragne

• March 16, 2023 13:27

Hi!

When trying to edit my website pages with Brizy, most of the elements (buttons, countdown, menus) are displayed with errors like this:

"An error occurred while trying to display this item
You can open an issue or remove this item"

My Brizy plugins are up to date. 

I attached a screen shoot:

 

I attached some screen shoots.

Any idea what's the problem?

Thanks!

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  KC George

  • March 16, 2023 14:05

  Hi George,

  Some of our users have experienced this error when using the latest Brizy versions along with the Safari browser. Please let us know if you were using Safari browser when this issue occurred.

  In case you were, please consider these immediate and a long term solutions.

  1. Immediate: Please try an alternate browser and check if the same error occurs. For example, you could try Google Chrome. If this works, continue to use this for sometime.
  2. Long term: We would also like to investigate the issue with Safari browser on your project. We would need access to your project to investigate this error. Once we troubleshoot the problem, we will work on a fix.

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  George Dragne

  • March 16, 2023 14:09

  Yes, I was using Safari. I tried with Chrome and the issue didn't occurred anymore. 

  Thank you!👍

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