crashes continuousy

Ken Stapley

• March 16, 2023 00:32

As soon as I try to back to the dashboard - It crashes

0

• 

  Ariel H.

  • March 16, 2023 10:32

  Hi Ken,

  Thank you for reaching out to us.

  Could you please provide us with some screenshots or a short screencast to demonstrate the issue you have encountered? 
  This will give us a better understanding of the issue and possibly provide a solution.

  I am looking forward to your response.

  Best regards,
  Ariel H.

  0
• 

  Ken Stapley

  • March 18, 2023 06:19

  after hitting the go to dashboard selection at the bottom left choices a new screen opens with this "The editor has encountered an unexpected error. Copy Post TextCopy Error " in a box! Thank You Ken Stapley KJS Electric kjselectric.net kjstap5@gmail.com 613-969-0820 ECRA/ESA # 7002859 Acest Tiket a fost facut Recovery din Suspended Tickets. Trebuie editat si la final in PS. trebuei de zis la user "Please do not reply to noreplay email, pentru ca mesajele ajung in SPAM"

  0
• 

  Ariel H.

  • March 20, 2023 09:31

  Hi Ellie,

  Thank you for the update.

  This is something we would like to investigate from your dashboard. Could you please provide us with the WordPress credentials, so we can look into this issue further?  

  Please add us as a user to your WordPress Dashboard if you need assistance with this. Please send the following details to:  arielh01@proton.me

  Community Post link:  https://support.brizy.io/hc/en-us/community/posts/13778971845265
  WordPress Admin URL: 
  Username
  Password

  Please make a full backup of your website as a precaution.

  Best regards,
  Ariel H.

   

  0

Please sign in to leave a comment.