Cancellation

Richard Kalhauge

• March 15, 2023 16:22

Hello Brizy,

I put a cancellation request and refund back yesterday. I did not get any kind of confirmation of it in my email. I explain the issues I was having which is why I want to cancel.

 

Regards

Richard

1

• 

  Ariel H.

  • March 16, 2023 09:30

  Hi Richard,

  Thank you for reaching out to us.  

  I am currently checking your cancellation request.

  Meanwhile, may I ask if there was anything specific that led to this decision? Your feedback would be greatly appreciated and can help us improve our services.

  I am looking forward to your response.

  Best regards,
  Ariel H.

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• 

  Lynda Anne Howard

  • May 13, 2024 06:46

  Hello,

  When my company paid for the Brizy Pro one year ago they were under the impression that it was a once off fee. So now what happens if the website is set up and live and the brizy subscription is cancelled or not paid again ?

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  KC George

  • May 13, 2024 07:38

  Hi Lynda,

  You are subscribed to the recurring Freelancer WP annual plan. In case you do not wish to continue your annual subscription, the website(s) you have built with Brizy Pro will continue to work. However, 

  • You will not be able to modify Brizy Pro elements added to your pages
  • You will not be able to use any Pro functionality going forward (designs, elements, Pro options and features)
  • You will not be able to update the PRO plugin

  For a more detailed explanation, kindly visit https://support.brizy.io/hc/en-us/articles/13578563168785

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