Images Not Loading into the Brizy Builder

Dan Jordan

• September 15, 2023 17:24

Images are no longer loading into the Brizy Builder. It appears to be the same issue as this user had:

https://support.brizy.io/hc/en-us/community/posts/15777926918161-Images-no-longer-loading-into-builder?input_string=Images%20Not%20Loading%20into%20the%20Brizy%20Builder

I'm not sure what the solution is. Please advise. Thank you.

 

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  KC George

  • September 18, 2023 06:31

  Hi Dan,

  Recent Brizy versions have an incompatibility with Jetpack Image optimizations and GoDaddy CDN. If you have enabled any of the following options, please disable it to upload images using Brizy.

  1. In your WordPress Dashboard under Jetpack - Dashboard scroll down to the heading "Performance and Growth" and disable the option 'Image Accelerator' https://jmp.sh/SU32wfE9
  2. Under Jetpack - Settings, under the Performance tab, disable the option 'Speed up image load times' https://jmp.sh/neap53iR
  3. If you have installed Jetpack Boost, under Jetpack - Boost disable the option 'Image CDN' https://jmp.sh/FUSoE1ZP
  4. If you are hosting with GoDaddy and using their CDN, please disable the CDN option from your GoDaddy account. You can follow instructions in this article. Enable or disable my CDN

  If none of the above helps, please get back to us with your website URL. We will take a look.

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