Where are my WP Licenses?

Samuel Brand

• March 14, 2023 18:04

I just upgraded my account and now I don't see my WP Licenses anymore. My account name was samuel_brand and my email is sam@sixlava.com which is what I used for the upgrade. Not sure what happened!?

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• 

  Ariel H.

  • March 15, 2023 09:56
  • Edited

  Hi Samuel,

  Thank you for reaching out to us.

  Upon checking, your current subscription is for Agency Cloud, not WordPress. I am assuming that there was confusion when you signed up for the plan.
  If you prefer WP Agency, we can refund your recent subscription for Agency Cloud, so you can re-purchase WP Agency.

  I am looking forward to your response.

  Best regards,
  Ariel H.

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