Issues with license on multisite

Wim Dewitte

• March 14, 2023 12:04

Hi there,

I have a lifetime Brizy agency license, which can be used for multi install versions of Wordpress. However, there is no license tab, not when Brizy is network activited, not when Brizy is activated on a subsite level. Any ideas?

Thank you,
best regards,
Wim

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• 

  Ariel H.

  • March 14, 2023 12:59

  Hi Wim,

  Thank you for reaching out to us.

  Please activate it in the Network Admin Dashboard, as shown in this screencast:
  https://youtu.be/l2ylYyoj6Ds

  I hope this helps.

  Best regards,
  Ariel H.

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  Wim Dewitte

  • March 14, 2023 13:09

  Hi Ariel
  
  Thank you for your reply. The page you are referring to is empty on my site:
  
  
  Best regards,
  Wim

   

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  Ariel H.

  • March 14, 2023 13:40

  Hi Wim,

  Thank you for the update.

  Upon checking, this issue occurs when white-label was previously activated on your website, please try to reset it and see if this makes any difference. 
  This is demonstrated on this screencast - https://youtu.be/n_48wlSrXTc

  Best regards,
  Ariel H.

   

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  Wim Dewitte

  • March 14, 2023 13:44

  Yes, this is working. Thank you very much, Ariel!
  
  Best regards,
  Wim

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  Ariel H.

  • March 14, 2023 13:58

  Hi Wim,

  Thank you for the update.   I'm glad that this is now sorted out.

  If you have any further questions, please let us know.

  Best regards,
  Ariel H.

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