Translation of form labels doesn't work

Carmine Di Matteo

• September 14, 2023 13:05

Good morning/evening,

we are translating this landing https://tlt-legal.brizy.site/it/ in English and Spanish and we have a problem with terms translations.

There are only two labels on the form that do not take the translations entered in the appropriate field, respectively Oggetto (en=Subject / sp=Objecto) and Avo italiano (en=Italian Descendent / sp=Antepasado Italiano). In attach the screenshot:

 

Can you check this problem and give us a feedback, please?

Thanks in advance

Best regards

Donatella

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  Ariel.H

  • September 15, 2023 11:50

  Hi Carmine,

  My apologies for the delayed response.

  This appears to be a glitch in the Cloud translation. I have already notified our developers about this issue, so they can further investigate the issue. I will get back to you as soon as I have an update.

  Sorry for the inconvenience.

  Best regards,
  Ariel H.

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  Carmine Di Matteo

  • September 18, 2023 07:46

  Thank you for your answer and I wait for your feedback.

  Best Regards,

  Donatella

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  Carmine Di Matteo

  • September 20, 2023 09:09

  Hi Ariel, there is un update about this issue?

  Thanks in advance,

  Best regards
  Carmine

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  Ariel.H

  • September 20, 2023 10:32

  Hi Carmine,

  Sorry about that, unfortunately, this is still an ongoing issue. It may require additional time before we can release an update to address the problem. I will keep you posted as soon as I have new information.

  Thank you for your patience.

  Best regards,
  Ariel H.

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  Ariel.H

  • September 21, 2023 11:31

  Hi Carmine,

  Thank you for your patience.

  I wanted to provide you with an update regarding the issue you reported. Our senior support team has confirmed that a fix for this issue is in progress, and it will be included in the next update. While I don't have an exact timeframe for the update release, rest assured that I will promptly reach out to you as soon as I receive any new information.

  Best regards,
  Ariel H.

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  Carmine Di Matteo

  • September 22, 2023 09:27

  Hi Ariel,

  thanks for your updates. I hope you can fix soon this problem.

  We look forward to hearing from you for future developments.

  Best Regards,
  Carmine

   

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