Skip to main content

My Brizy PRO (wp) not rendering animated elements after update

Daniel Parra

I recently updated my WP PRO plugin to v2.4.16 and suddenly all animated elements stopped rendering on my websites. 
Animated elements that stopped rendering:

1.Lottie files

2. Simple fade in transitions for texts and elements

I do have the most updated version of both Brizy free and PRO versions. It's urgent for me to get my website back up and running. Could you please provide downloadable files of a stable combination of these two plugins? 

 

0

Comments

3 comments

Date Votes
  • Ariel H.

    Hi Daniel,

    Thank you for reaching out to us.

    This issue is likely due to some optimizations made to your website. If you are using SG Optimizer or similar plugins, please try to temporarily disable them, clear your browser cache, and reload your pages to see if this makes any difference.
    If you need help with troubleshooting, please let us know. Access to your WordPress dashboard is required.

    If you choose to revert to earlier versions of both Brizy and Brizy Pro. You can use these files to roll back to the previous versions
    Brizy 2.4.15: https://jmp.sh/ekipsC8i
    Brizy Pro 2.4.14: https://jmp.sh/HkyItjto
    Please follow this procedure to roll back.

    1. Deactivate and delete Brizy Pro
    2. Deactivate and delete Brizy
    3. Download Brizy 2.4.15 and in your WordPress Dashboard under Plugins - Add New - Upload Plugin, upload Brizy
    4. Download Brizy Pro 2.4.14 and under Plugins - Add New - Upload Plugin, upload Brizy Pro

    I hope this helps.

    Best regards,
    Ariel H.

    0
  • Daniel Parra

    Hello Ariel, thank you for the quick reply.

    Exactly as you mentioned, the problem was caused by SG Optimizer. Once it's disabled, the site renders perfectly fine. The thing is, I've been using SG Optimizer for years on my sites and just until know it's giving me problems. I would like to keep using SG Optimizer, but are there any specific configurations or optimization I should avoid? Is this something the Brizy team is working on make sure these optimization plugins are compatible with Brizy WP plugin?

    0
  • Ariel H.
    • Edited

    Hi Daniel,

    Thank you for the update.

     Could you please try activating SG Optimizer with the "Minify JavaScript Files" option disabled and check if the issue still occurs?
    Screenshot - https://jmp.sh/zCgTD3jw

    Please try this and let me know how it goes.

    Best regards,
    Ariel H.

    0

Please sign in to leave a comment.

Didn't find what you were looking for?

Ask a Question