White label not working

Geeky Designs

• September 13, 2023 11:19

Hi I hope you can help please, I have tried to add the URL for the white label and it says I can not access the page, I have had Brizy Pro from the start and have used the white label option before over the years, any ideas why it will not let me. Thanks for your time Dan

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  Ariel H.

  • September 13, 2023 11:28

  Hi Dan,
  
  Thank you for reaching out to us.
  
  I assume that you are following the instructions on this link:
  https://support.brizy.io/hc/en-us/articles/360040492831-How-to-activate-the-white-label
  Does this issue occur when you append “/?brizy_enable_wl=true” in your site’s URL?
  If this is the case, please try to disable all other plugins temporarily besides Brizy and Brizy Pro and try it again.
  
  Best regards,
  Ariel H.

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  Geeky Designs

  • September 14, 2023 08:51

  Hi mate.

  Thanks for that solution, I will check the plugins first if i ever have another problem, The culprit was Yoast Test Helper

  Thanks

  Dan

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