saving

Gianpietro Gilardoni

• March 13, 2023 08:05

Hi

up until today I have experienced this issue twice already. 

When I modify a page and save it, it goes on forever and ever

I wait, and wait, and wait WITHOUT PERFORMING ANY OPERATION

and then eventually this appears:

Whatever I modyfied did get saved, but it becomes impossible to work like this.

Can you please help?

(credentials hidden)

 

thanks

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• 

  Ariel H.

  • March 13, 2023 13:54

  Hi Gianpietro,

  Thank you for reaching out to us.

  I have inspected your site, however, the issue as described doesn't occur at my end.  Does it occur on specific pages only?
  Could you please provide us a short screencast to demonstrate the issue?
  You may use loom.com if you don't have a screen capture software.

  I am looking forward to your response.

  Best regards,
  Ariel H.

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• 

  Orange Jacket

  • July 28, 2023 04:45

  Hi team , 

   

  This is the same case with me too . Is there any solution. It was working seamlessly in the previous update . Any solution ?

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• 

  Ariel H.

  • July 28, 2023 08:21

  Hi Orange,

  Thank you for contacting us.

  It is possible that the page is being edited by another user. To resolve this, please try to refresh the page. If refreshing doesn't resolve the issue, kindly close any other open tabs or windows and then try reopening the page.

  If you're still having trouble, you can try clearing your browser's cache and cookies. Also, try using another browser.

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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