Upgrade

Paweł Nowicki

• March 12, 2023 12:07

Hello,

I would like to upgrade my personal pro plan to freelancer

 

 

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  KC George

  • March 13, 2023 10:32

  Hi Paweł,

  In your Brizy.io account, under Account- Payments, please click on the button "Upgrade Subscription"  You will find an option to upgrade to the Freelancer plan. 

   

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  Edwin Choi

  • January 24, 2024 17:14

  I don't see this as an option on my end? How do I upgrade to freelancer?

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  KC George

  • January 25, 2024 06:41

  Hi Edwin,

  You are subscribed to the Brizy PRO Personal plan. Both this plan and the upgrade options that were offered to you at the time of purchase are no longer available. We now offer a fresh lineup of plans at a different price point. Upgrading from a legacy plan to a current plan is also not possible. 

  To increase the number of available licenses, you will need to buy one of the existing plans at https://www.brizy.io/pricing-wordpress. 

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  Edwin Choi

  • January 29, 2024 04:24

  I can't seem to buy more licenses? is there no way to keep the existing + buy the new personal WP license?

   

  

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  KC George

  • January 29, 2024 10:42

  Hi Edwin,

  We regret this inconvenience. Our subscription management system has a constraint which is the cause behind this error. We recommend these steps to get around this problem.

  1. We temporarily pause your Brizy PRO Personal subscription
  2. You buy the current Personal WP subscription
  3. We restore your Brizy PRO Personal subscription and you will have the current Personal WP plan and the legacy Brizy PRO Personal plan in your account.

  Please confirm so that we can pause your Brizy PRO Personal subscription and you can make a new purchase

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  Edwin Choi

  • January 29, 2024 21:03

  lets do that

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  KC George

  • January 30, 2024 10:17

  Hi Edwin,

  We have temporarily removed your Brizy PRO Personal subscription. Please go ahead and buy a new plan at https://www.brizy.io/pricing-wordpress and get back to us. We will then reinstate your Brizy PRO Personal subscription to your account.

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  Edwin Choi

  • January 30, 2024 22:52

  I just bought it, can you reinstate the other license?

   

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  KC George

  • January 31, 2024 09:47
  • Edited

  Hi Edwin,

  Your Brizy PRO Personal legacy plan has been reinstated to your account. However there are some details we need to discuss with you. I am creating a private ticket for you. We will carry forward this discussion by email. Please look for an email from support@brizy.io

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