Billing not clear in my account - What should I do?

Prakhar Tiwari

• September 10, 2023 22:21

Dear Brizy Team,

I would appreciate some assistance in understanding my billing information.

I am currently subscribed to the Brizy Pro Studio Plan, which charges $99 per year. According to my account, the expiration date of my plan is September 14th. However, I have noticed that it shows a date of September 14th, 2024. Can you please clarify this discrepancy for me?

 

But what I do on Sept 14, 2023. 

This is my final transition. Can you assist me with my account? Why can't I see the 2023 billing? Also, what happened after Sept 14, 2023?

Kindly solve this.

Thanks 

0

• 

  Prakhar Tiwari

  • September 10, 2023 22:25

  

  Last billing invoice clearly states that it is only valid for one year. Can you please assist me with this?

  0
• 

  Ariel H.

  • September 11, 2023 09:08

  Hi Prakhar,

  Thank you for reaching out to us.

  We have now fixed the issue, could you please check at your end to confirm?

  Best regards,
  Ariel H.

  0
• 

  Prakhar Tiwari

  • September 11, 2023 15:33

  Thanks 

  0

Please sign in to leave a comment.