Fatal error plugin

Ryan Janse Van Rensburg

• March 09, 2023 11:08

getting a fatal error when accessing the website

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  KC George

  • March 09, 2023 11:26

  Hi Ryan,

  We are sorry for the inconvenience. Can you please get back to us with more details?

  1. The URL of your website where we can see the error
  2. What actions were being carried out on your website before seeing the fatal error
  3. When was the last time your website was working well?

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  Ryan Janse Van Rensburg

  • March 09, 2023 11:35

  https://www.lukescreativebusinesssolutions.co.za/

  i was updating the brizy pro plugin

  it was working before 12:50pm as that is when i received the email 

  the brizy plugin keeps on giving the fatal error when i try to resume it  or deactivate it and reactivate it in maintenance mode in wordpress

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  KC George

  • March 10, 2023 06:01

  Hi Ryan,

  Can you give us access to your WordPress Dashboard so that we can try to fix this issue for you?  Please add me as a user to your WordPress Dashboard if you need assistance with this. Please send the following details to my email: kc.george@brizy.io. 

  • Community Post link: https://support.brizy.io/hc/en-us/community/posts/13600048419729
  • WordPress Admin URL: 
  • Username
  • Password

  Please let me know here when you send me an invitation.

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  Ryan Janse Van Rensburg

  • March 10, 2023 09:21

  hi i have sent you an email with the log in details

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  KC George

  • March 10, 2023 11:51

  Hi Ryan,

  I get this error when trying to access your WordPress Admin and hence could not sign in.   

  

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