Brizy license payment failed here on March 3. 2023.
Can anyone help here? Brizy license payment failed here on March 3. 2023. due to old payment card that is no longer active. I updated to a new payment card the same day at "Paddle" and the feedback from Paddle that they would try to complete the payment on March 11.
Today, March 8, I am then told that the Brizy Pro plugin cannot be updated on my sites, due to the license expiring. What should I do, I don't want to lose my licenses.
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Hi Lars-Henrik,
When a Brizy Pro subscription expires, all the licenses associated with it also expire. Updating Brizy Pro is not possible once a license has expired.
You could follow these steps
- Wait for Paddle to renew subscription on March 11th
- After your subscription renews on the 11th, replace expired licenses with fresh ones (You can do this gradually over time whenever you need to update a website)
- Update Brizy and Brizy Pro after you have added a new licence.
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Hi George - first of all thank you for your feedback. I'm really tired of hearing that, do I really have to go in and renew all 24 pages that I've built with Brizy? Mvh Lars-Henrik
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Hi Lars-Henrik,
Yes; if you have 24 different websites, all 24 licenses would have expired when the Brizy subscription expired. When you need to edit any of the 24 websites, you need to deactivate the old license and add a new one. You need to repeat this for all the 24 websites as and when the need arises for editing those websites.
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