Brizy my saved blocks

Ersilia Tarantino

• March 08, 2023 09:03

Hi when I go into my saved blocks it is not syncing properly and I am not able to see them properly or download the blocks into my website.  It keeps coming up with sync unsuccessful.  I have also been trying to delete many of them and it is not working.  Is there a way to access them outside of the website from where they sync to delete them.?

thanks  

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  Ariel H.

  • March 09, 2023 09:42

  Hi Ersilia,

  Thank you for reaching out to us.

  To better understand your concern, could you please provide a short screencast or provide some screenshots to demonstrate the issue?

  I am looking forward to your response.

  Best regards,
  Ariel H.

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  Ersilia Tarantino

  • April 18, 2023 07:46

   

  Hi thanks for your reply, herewith attached a picture.  This is how it stays all the time, and I can't see the blocks.  only some of them

  Sometimes when I try to put one in it then gives me the message that it isn't possible.

  Thanks

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  KC George

  • April 18, 2023 12:54

  Hi Ersilia,

  We apologize for the inconvenience. With the most recent Brizy versions, the Brizy Sync feature has broken down. We have a fix available for this at our end. We hope to release it along with our next Brizy update.     

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