Brizy Pro not running

Thomas Bonde

• March 07, 2023 12:03

Hey,

Just updated the Brizy plugins and now the Pro is not running. Tried to disable and re-install again but it did not work.

Hope you can help in a hurry.

Versions are Brizy Version 2.4.16 and Brizy Pro Version 2.4.14.

Thanks :)

0

• 

  Ariel H.

  • March 07, 2023 12:51

  Hi Thomas,

  Thank you for reaching out to us.

  Please try to disable the license - https://prnt.sc/hV1-if8jS9c7

  And re-activate it - https://support.brizy.io/hc/en-us/articles/360019679472-How-to-install-Brizy-PRO-and-activate-your-PRO-license

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

  0
• 

  Thomas Bonde

  • March 07, 2023 15:28

  Hi, Thanks for your response. The thing is that i can't add a new license, i don't have the option. Please see attached file. Med venlig hilsen Thomas Bjerregaard Bonde Direktør // Ejer Christian X's Vej 9A DK-6100 Haderslev T: 45 4295 9896 M: thomas@grassat.dk W: grassat.dk Acest Tiket a fost facut Recovery din Suspended Tickets. Trebuie editat si la final in PS. trebuei de zis la user "Please do not reply to noreplay email, pentru ca mesajele ajung in SPAM"

  0
• 

  Ariel H.

  • March 07, 2023 15:46

  Hi Thomas,

  Thank you for the update.

  I have received a similar issue earlier.

  If you still have  Brizy Pro Version 2.4.14, please ensure that both Brizy and Brizy Pro are up-to-date.
  The latest version of Brizy Pro is now  Version 2.4.15.
  https://prnt.sc/HLdwwuARwo_X

  Please try these steps to make sure that your plugins are up-to-date.

  1. Log in to your WordPress dashboard.

  2. Click on the "Updates" tab in the left-hand sidebar.

  3. You should see a list of available updates for WordPress, plugins, and themes. Look for the plugin you want to update.

  4. Check the box next to the plugin you would like to update, or click the "Select All" checkbox to update all available plugins.

  5. Click the "Update Plugins" button.

  6. WordPress will begin updating the plugins. You should see a progress bar that shows the status of the update.

  7. Once the update is complete, you will see a message confirming that the update was successful.

  Screencast: https://youtu.be/P3FVe2r8nTg

  Test your site to make sure the updated plugin is working correctly.

  Please try this and let me know how it goes.

  Best regards,

  Ariel H.

  0
• 

  Thomas Bonde

  • March 08, 2023 14:09

  Hi, The new Pro 2.4.15 update helped, thanks :) Med venlig hilsen Thomas Bjerregaard Bonde Direktør // Ejer Christian X's Vej 9A DK-6100 Haderslev T: 45 4295 9896 M: thomas@grassat.dk W: grassat.dk Acest Tiket a fost facut Recovery din Suspended Tickets. Trebuie editat si la final in PS. trebuei de zis la user "Please do not reply to noreplay email, pentru ca mesajele ajung in SPAM"

  0

Please sign in to leave a comment.