Brizy Mobile Not Displaying Correctly

Paul R

• September 06, 2023 16:24
• Edited

Hello, somewhere along the way Brizy stopped rendering my mobile page correctly. Now the hero image is way too high. (It appears correctly on the back end.)

Additionally, when i scroll down and see the menu bar, the logo in the top right is stuck in an unnatural location with no way to move it. (This appears wrong on the back end as well.)

Would love some help on this. 

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  Ariel H.

  • September 06, 2023 09:43

  Hi Paul,

  Thank you for reaching out to us.

  I assume that you have applied the Animated Parallax effect to the background image. Unfortunately, this is an ongoing issue that we’re trying to fix.
  As a temporary workaround, we recommend either using the Fixed Parallax effect or temporarily disabling the parallax effect altogether until we have an update to resolve this issue.

  Regarding your second concern, adjusting the size and padding of the logo on tablet or mobile view may help resolve the issue. This is demonstrated on this screencast:  https://youtu.be/jy1wQ7QJuiI

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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