Upgrade trouble

Glenn Shelhamer

• March 04, 2023 04:37

Please help me Activate my account and refund one of the orders of $49.00. 

I cannot figure out how to upgrade my WordPress website with Brizy Pro. Twice I paid the $49.00 fee + downloaded Zip and uploaded Zip to WordPress. I'm stuck at the:

"Please activate your license to get feature updates, premium support, and unlimited access to the template library."

When I click (Activate) in WordPress, it directs me to: https://www.brizy.io/pricing 

 

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  Permanently deleted user

  • March 06, 2023 09:02

  Hello,

  Thank you for contacting us.

  The refund for one plan has been already processed. I can, therefore, confirm that you will receive the refund within 3-5 working days (depending on your bank). 

  Please see this video about how to install Brizy PRO and activate your PRO license.

  Please let us know if you have any other questions.

  Best regards,

  Nelea.

   

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