Failed to upload

Glenn Shelhamer

• March 03, 2023 23:44

The pro wouldn't upload. 

 

 

Installing theme from uploaded file: brizy-pro-2.4.14.zip

This theme requires the following plugins: Booked - Appointment Booking for WordPress, Contact Form 7, Elementor, Mascot Core, Mascot Core - Odhomz WP, Meta Box, Meta Box Bundle (Mascot), One Click Demo Import, Qi Addons For Elementor, Redux Framework, Revolution Slider and WooCommerce.This theme recommends the following plugins: MailChimp for WordPress Lite, Smash Balloon Social Photo Feed, The Events Calendar (Tribe), YITH WooCommerce Compare, YITH WooCommerce Quick View and YITH WooCommerce Wishlist.Begin installing plugins | Dismiss this notice

Dismiss this notice.

Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme installation failed.

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• 

  Permanently deleted user

  • March 05, 2023 19:47

  Hi,

  Thank you for contacting us.

  If you are on a Mac device, make sure that the system doesn't automatically unzip all archives uploaded from the internet. We found in some cases that the problem was in this case. Therefore, please make sure that you upload the zip folder from your Brizy account and it isn't unzipped. In WordPress, you have to add the zip folder of the Brizy Pro. In other cases, the plugin will not be installed. 

  Also, if you cannot update the Pro version I will suggest to deactivate both  Brizy versions Free and Pro, then delete them and reinstall them again.

  Best regards,

  Nelea.

   

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