Popup

Jean-Judicaël Ble

• August 30, 2023 18:18

The popups don't work at my level. Nothing opens when I click a button. Usually I manage to create and open popups for my clients without difficulty. The popups have been blocked for a few days now.

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  Ariel H.

  • August 31, 2023 08:28

  Hi Jean,

  Thank you for contacting us.

  Could you please provide us with the URL of your website? This will allow us to inspect the site and understand the context of the issue you are facing. Additionally, if you could specify the page where you have the button in question, it would greatly help us in reproducing the issue. Rest assured that any URLs you provide will be kept private and will not be shared on this support thread.

  I am looking forward to your response.

  Best regards,
  Ariel H.

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  Ariel H.

  • August 31, 2023 14:15

  Hi Jean,

  Thank you for your cooperation. 

  It appears that the button is functioning properly on my end – https://i.imgur.com/4pcp7PK.png

  Could you please try it in incognito mode or try using another browser and see if this makes any difference?

  Best regards,
  Ariel H.

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  Jean-Judicaël Ble

  • September 01, 2023 07:42

  Hi Ariel H. Thank you for your message. Please try this other popup which does not work. Here is the URL: www**** The button on the right does not work. Mr Jean

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  Jean-Judicaël Ble

  • September 01, 2023 07:42

  Hello Ariel H. The popup working now. Thank you so much. Mr Jean Le jeu. 31 août 2023 à 19:22, Jean-Judicael BLE a écrit : Hi Ariel H. Thank you for your message. Please try this other popup which does not work. Here is the URL:www**** The button on the right does not work. Mr Jean

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  Ariel H.

  • September 01, 2023 08:06

  Hi Jean,

  Thank you for the update. This one also works on my end—https://i.imgur.com/ws6G4Fu.png

  If you need further assistance, please let us know.

  Best regards,
  Ariel H.

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