Brizy theme doesn't have menu in appearance

Sarah Spencer

• March 01, 2023 17:19

Hi,

I have installed a brizy theme, but I can't edit the menu - it doesn't appear under the 'appearance' section on my dashboard.  Any ideas please?

 

Thank you

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  Permanently deleted user

  • March 01, 2023 19:01

  Hello Sarah,

  Thank you for contacting us.

  This issue appears due to the theme that you are using. Please use one of these recommended themes https://www.brizy.io/theme-partners 

  Best regards,

  Nelea.

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  Sarah Spencer

  • March 02, 2023 05:46

  Hi, sorry I am confused. I chose a Brizy pro template and installed it... for another client I chose a different brizy pro template and installed it (but it has the menu option). How am I meant to tell which ones do and which ones dont?? Thank you for your help Sarah :) Acest Tiket a fost facut Recovery din Suspended Tickets. Trebuie editat si la final in PS. trebuei de zis la user "Please do not reply to noreplay email, pentru ca mesajele ajung in SPAM"

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  Ariel H.

  • March 02, 2023 11:33
  • Edited

  Hi Sarah,

  Thank you for the update.

  If there is an existing menu on a page where a layout or template was imported, you can check Reorder Block where you can see all blocks. In this example, the menu that was imported from a Brizy Cloud site is on the second spot. You have the option to delete it when you hover on the blocks.

  Please see the screenshot on this link - https://prnt.sc/8M-q0334saKd

  If this doesn't answer your question, please send me some screenshots demonstrating this problem, so we can better understand it and possibly offer a solution.

  Best regards,

  Ariel H.

   

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  Sarah Spencer

  • March 06, 2023 07:36

  Hi Ariel, So, here is a screenshot of a menu I need to edit.... I need to shuffle the order - so it goes Home, Story, Shop, Contact Us On another client, the template has a pre set menu too, with lots of drop down 'sub menus' and again I need to edit the menu text names and order of them?? But there is no Menu setting in appearance on admin dashboard (see second screenshot) How do I amend - or add a new bespoke menu? thank you Acest Tiket a fost facut Recovery din Suspended Tickets. Trebuie editat si la final in PS. trebuei de zis la user "Please do not reply to noreplay email, pentru ca mesajele ajung in SPAM"

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  Ariel H.

  • March 06, 2023 12:11

  Hi Sarah,

  Thank you for the update. 

  Unfortunately, when you import a menu from another site with Brizy, it may not include the menu structure. This happens because the structure of the menu depends on the pages and theme on the site. In this case, you will need to rebuild the menu.

  You can find more information about this on the below link:
   - https://www.wpbeginner.com/wp-tutorials/how-to-import-and-export-navigation-menus-in-wordpress/

  I hope this helps.

  Best regards,
  Ariel H.

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  KC George

  • March 06, 2023 12:32
  • Edited

  Hi Sarah,

  If you are using Twenty Twenty Three or Twenty Twenty Two theme, you would not see the Menu option under Appearance in your WordPress Dashboard. However if you install any theme other than these two, you will see the Menu option under Appearance. Please watch this video https://jmp.sh/RqntRPBt

  We recommend these themes along with Brizy https://www.brizy.io/theme-partners

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  Sarah Spencer

  • March 07, 2023 09:39

  Hey, That is exactly the answer I needed - thank you for the video, really helped. All sorted and moving forward again!! Have a great week Sarah 

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