Empty HTML header and footer

Ignacio Pozo

• February 28, 2023 15:34

Some years ago I added code to the header and footer in Briny Cloud.

Now, when trying to edit the custom footer and header code it’s empty, but the code is available in the live site.

I wanted to add new code without deleting the old one, that was my only fear. 

Regards

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  Permanently deleted user

  • March 01, 2023 08:24

  Hi,

  Thank you for contacting us.

  A kindly request to send us the page URL so we could check this problem from your dashboard.

  Best regards,

  Nleea.

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  Ignacio Pozo

  • March 01, 2023 12:58

  https://matricula.incubadoradeases.cl

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  Ariel H.

  • March 07, 2023 14:32

  Hi Ignacio,

  Thank you for the update.

  We're now looking into this issue. Could you please provide us screenshots of the code available on the live site? 

  I am looking forward to your response.

  Kind regards,
  Ariel H.

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  Ignacio Pozo

  • March 07, 2023 14:36

  I'm really sorry. The code was in the project settings, I forgot that that was available. Sorry for the waste of time

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  Ariel H.

  • March 07, 2023 15:07

  Hi Ignacio,

  No worries, you can contact us any time if you have any further questions.

  Best regards,

  Ariel H.

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