Brizy pro update

Tsvirkun Maksym

• August 28, 2023 16:11

Hi, we have the following problem with brizy pro update

Fatal error: Uncaught Error: Class "BrizyPro_Main" not found in
(home/getrea00/getready4trip.com/www/wp-content/plugins/brizy/compatibilities/brizy-pro-
compatibility.php:14 Stack trace: #0 /home/getrea00/getready4trip.com/www/wp-
content/plugins/brizy/compatibilities/init.php(103):Brizy_Compatibilities_BrizyProCompatibility-
_construct() #1 /home/getrea00/getready4trip.com/www/wp-includes/class-wp-
hook.php(307): Brizy_Compatibilities_Init-›action_plugins_loaded(") #2
/home/getrea00/getready4trip.com/www/wp-includes/class-wp-hook.php(331): WP_Hook-
»apply_filters(NULL, Array) #3 /home/getrea00/getready4trip.com/www/wp-
includes/plugin.php(476): WP_Hook->do_action(Array) #4
/home/getrea00/getready4trip.com/www/wp-settings.php(461): do_action('plugins_loaded') #5
/home/getrea00/getready4trip.com/www/wp-config.php(156): require_once('/home/getrea00..')
#6 /home/getrea00/getready4trip.com/www/wp-load.php(50):
require_once('/home/getrea00/..:') #7 /home/getrea00/getready4trip.com/www/wp-
admin/admin.php(34): require_once('/home/getrea00/..') #8 (main} thrown in
/home/getrea00/getready4trip.com/www/wp-content/plugins/brizy/compatibilities/brizy-
pro-compatibility.php on line 14

Nearly a month ago we already communicate with you regarding the problem and you advised to open to you the access to the dashboard. Today in the e-mail we sent you an invitation

Regards

Maxim

 

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• 

  Ariel H.

  • August 28, 2023 16:43

  Hi Tsvirkun,

  Thank you for reaching out to us.

  Upon checking, it appears that you are currently using an outdated version of Brizy Pro on your website which no longer matches with the current version of Brizy Free version—https://i.imgur.com/VHqYp4v.png

  To resolve this issue, please delete the Brizy Pro  v2.0.1, log in to your account at https://www.brizy.io/account/member, and download the most recent version of Brizy Pro—https://i.imgur.com/Gqh5uR4.png, and install it.
  From here, you will also have access to the license if you need to activate it on your website.

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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• 

  Tsvirkun Maksym

  • August 29, 2023 06:59

  Sorry but there is an issue that I could not activate it, because I do not see .zip file

  0
• 

  Ariel H.

  • August 29, 2023 09:39

  Hi Maxim,

  I have replied to you on this link - https://support.brizy.io/hc/en-us/community/posts/12687712609042

   

  0

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