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Issues with Post template

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8 comments

  • Ariel H.

    Hi Kevin,

    Thank you for reaching out to us.

    1. We don't recommend using the feature image as a background, currently, it has ongoing issues that our developers are working to resolve. Meanwhile, please consider using the image element to display the featured image.
    2. As long as the posts are formatted properly, the changes should carry over to the tablet on mobile view based on the current selected style - https://i.imgur.com/YYz87Em.png
    3. Regarding the third issue you mentioned, I haven't been able to replicate it on my end. To assist you further, could you please provide us with a screenshot or screencast that demonstrates the issue? This will help us better understand and address the problem.

    I am looking forward to your response.

    Best regards,
    Ariel H.

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  • Kevin Palumbo

    When someone clicks on blog on my website vanderbiltmaids.com it goes to URL https://vanderbiltmaids.com/category/blog/vanderbiltmaids.com/category/blog. I set up the blog page as a template, how do I change the url to be /blog with out the category before it. Also when people go to that page it shows up as html without any of the brizy editing. Attached is a screenshot of it: ------------------------------- 

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  • Ariel H.

    Hi Kevin,

    Thank you for the update.

    To address this issue, please try to reset the Permalinks as suggested on this link:
    https://docs.presscustomizr.com/article/404-how-to-reset-flush-permalinks-and-fix-permalink-problems-in-wordpress

    Also update the category base prefix on WordPress, following the steps in this article:
    https://www.wpbeginner.com/wp-tutorials/how-to-change-the-category-base-prefix-in-wordpress/

    Please try this and let me know how it goes.

    Best regards,
    Ariel H.

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  • Kevin Palumbo

    Hi, Still getting an issue when you go to the blog page, here is a screenshot of what shows. I've cleared the cache but I'm still getting this issue. When I edit in brizy the page looks fine.

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  • Ariel H.

    Hi Kevin,

    Unfortunately, the screenshot you mentioned is not available. Could you kindly upload it again using the insert image icon?  https://i.imgur.com/ptrcXng.png
    Additionally, please include the URL, so we can inspect it.

    I am looking forward to your response.

    Best regards,
    Ariel H.

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  • Kevin Palumbo

    Here is the link and i submitted the screenshot 

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  • Kevin Palumbo

    https://vanderbiltmaids.com/category/blog/ here is the link and i submitted the screenshot

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  • Ariel H.

    Hi Kevin,

    Thank you for the update.

    Unfortunately, the screenshot you attempted to send was not received. However, this is how this page looks like at my end—https://i.imgur.com/PiP5MHx.png

    If this is not what you're seeing when you preview the archive page, please try using another browser and see if this makes any difference.

    Otherwise, we would appreciate it if you could provide further details regarding your desired output for the archive page. 

    I am looking forward to your response.

    Best regards,
    Ariel H.

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