photos not loading in builder

Julie Mcknight

• August 24, 2023 15:53

While in the Brizi builder, I can no longer swap out a new photo. I can upload new media but when I change the image, it doesn't display. I have tried deactivating each plugin to see if any caused the problem but that didn't work. 

0

• 

  Ariel H.

  • August 24, 2023 15:57

  Hi Julie,

  Thank you for reaching out to us.

  Could you please try using a different browser and see if this resolves the issue?

  Otherwise, this is something we would like to investigate from your dashboard. Could you please provide us with the WordPress credentials, so we can look into this issue further?

  Please add us as a user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/13273027469074
  WordPress Admin URL:
  Username:
  Password:
  URL of the affected page: 

  Please make a full backup of your website as a precaution.

  I am looking forward to your response.

  Best regards,
  Ariel H.

  0

Please sign in to leave a comment.