cache pending file deletion request

Umut Korpe

• February 24, 2023 19:53

hello i am a brizy cloud customer, i deleted a site and its files were not deleted. https://www.brizy.cloud/customfile/1e0af6b383537388ca0d876261451220.webm how can I delete the file, I don't want it to be published. Could you help? thanks.

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  Ariel H.

  • February 27, 2023 08:58

  Hi,

  Thank you for reaching out to us.

  I apologize, but we don't understand the issue. Could you please provide additional information, so we can assist you?  You could also include the name of the project that you deleted. Screenshots would also be helpful.

  Best regards,
  Ariel H.

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  Ariel H.

  • February 27, 2023 12:47

  Hi,

  Thank you for the update.

   

  I reached out to my senior colleagues to investigate this. Meanwhile, if you have multiple projects on your account, do you remember which project you used this video on?
  

   

  Best regards,

  Ariel H.

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  Umut Korpe

  • February 27, 2023 12:49

  I deleted the project, but the video was not deleted. I think it's holding cache and I want to remove my video. thanks.

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  Ariel H.

  • February 27, 2023 13:26

  Hi,

  Thank you for your patience.

   

  I received confirmation that the file was removed.

  The website that used your video  is now showing error 404.

  https://prnt.sc/d-6c-jMNbT1j

   

  If you have any further questions, please let us know.

   

  Best regards,

  Ariel H.

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  Umut Korpe

  • February 27, 2023 16:14

  deleted, thanks a lot, I hope in the future there will be an interface where we can manage our own site media, this will be a very nice feature :)

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  Ariel H.

  • February 27, 2023 16:38

  Hi,

  Thank you for the feedback.

  I have added this as a feature request, so it may be added to future updates.

  Kind regards,
  Ariel H.

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