no longer see the icons displayed

Yvon Mouster

• August 24, 2023 12:35

Good morning. For several weeks when I edit the page with Brizy I no longer see the icons displayed (text, button...) while in publication mode they are clearly visible

I am up to date with the Brizy and Brizy Pro versions and on the version of wordpress 6.3

Thanks in advance

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  Ariel H.

  • August 24, 2023 13:31

  Hi Yvon,

  Thank you for reaching out to us.

  It appears that the issue you're experiencing might be caused by a conflict with another plugin. We recommend following these steps to troubleshoot the issue:

  1. Deactivate all plugins except for Brizy and Brizy Pro.
  2. Check if the issue persists.
  3. If the issue is resolved, gradually reactivate the other plugins one by one, testing your site after each activation to identify the conflicting plugin.
  4. If deactivating plugins doesn't resolve the issue, temporarily switch to another theme to see if the problem is related to your current theme.

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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