Unable to change photos in the template

Marija Lijeskic

• August 21, 2023 17:41

Hello, we have tried to replace the photos that came with the theme with our on photos. We have also tried to use a photo that was provided by you, that came with a template but was used within a different element - still no luck. Please advise! 

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  Ariel H.

  • August 22, 2023 08:35

  Hi Marija,

  Thank you for contacting us.

  We have identified an incompatibility between the most recent versions of Brizy and Jetpack Image optimizations. If you have enabled any of the following options, we kindly request you to disable them temporarily to upload images using Brizy.

  • In your WordPress Dashboard under Jetpack - Dashboard scroll down to the heading "Performance and Growth" and disable the option 'Image Accelerator' https://jmp.sh/SU32wfE9
  • Under Jetpack - Settings, under the Performance tab, disable the option 'Speed up image load times' https://jmp.sh/neap53iR
  • If you have installed Jetpack Boost, under Jetpack - Boost disable the option 'Image CDN' https://jmp.sh/FUSoE1ZP
  • And lastly, if your website is hosted with GoDaddy, please disable CDN
    https://in.godaddy.com/help/enable-or-disable-my-cdn-40921

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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