Changes not saving

N Bempong

• August 20, 2023 10:08

My changes are not saving after execution

0

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  Ariel H.

  • August 21, 2023 10:30

  Hi,

  Thank you for reaching out to us.

  I suggest trying the following troubleshooting steps to see if they will help address the issue:

  1. Please try using a different browser to determine if the issue persists. This will help us identify if the problem is specific to the current browser you are using.

  2. Temporarily disable all plugins except for Brizy and Brizy Pro. This will help us determine if any conflicting plugins are causing the issue. Test the website after disabling the plugins to see if the problem is resolved.

  3. Consider temporarily switching to a different theme. This will help us determine if the issue is related to the current theme being used. Test the website after changing the theme to see if the problem persists.

  Otherwise, to assist you more effectively, it would be helpful if you could provide us with the steps to reproduce the issue you are experiencing. Alternatively, if you could create a short screencast demonstrating the problem, it would greatly enhance our understanding of the issue.

  I am looking forward to your response.

  Best regards,
  Ariel H.

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