Images not loading

kuda sape

• August 17, 2023 11:13

hello how are you i have designed my project with brizy cloud and when i export the files on my file manager the images are not loading how do i sold this

 

0

• 

  KC George

  • August 17, 2023 12:01

  Hi Kudakwashe,

  Are you trying to generate HTML Export file? Can you please mention these details about your project?  We will take a look

  • Workspace Name
  • Project Name
  • Preview URL

  

  0
• 

  kuda sape

  • August 17, 2023 12:07

  hello how are you ? 

  I have managed to export the files and I have uploaded on file manager in the pubic HTML folder in my hosting account. 

  The issue is happening  when I export to my hosting account 

  0
• 

  KC George

  • August 17, 2023 12:14

  Hi Kudakwashe,

  Could you please provide us with the details of the project I have requested above so that we can review it?

  0
• 

  kuda sape

  • August 17, 2023 12:17

  the details of the project 

  Workspace name: Kudawkashe Sape Tshuma

  Project name: Emerald health care

  https://bartel.brizy.site

  0
• 

  KC George

  • August 17, 2023 12:55

  Hi Kudakwashe,

  Your 'Emerald health care' project is using the older Brizy Cloud project format. Projects established prior to February 2021 use the older format. Images do not display for older projects when exporting using the HTML Export option.

  You must recreate the project in the current Brizy Cloud project format to resolve this issue. I've created a new project in your account called 'Emerald health care New'. https://lemon18049692.brizy.site/ is the preview URL. In this project, I have recreated three pages. Please create an HTML Export file from this project and test the images.

  If the images work well on this project, please recreate the remaining pages, setup the menu and copy paste all Project Settings. Once the project is completely recreated, then generate the HTML Export file again. 

  

  0

Please sign in to leave a comment.