Global Headers and Footers Not Updating Across All Pages

Roger Wehbe

• February 17, 2023 00:32

Hi,

I have an issue that is affecting all sites I have that are built with Brizy.

Whenever I update a global header on any page, the changes do not go live on other pages without me going to those pages, I have set the display conditions to be on "All" pages and even tried adding individual pages, but it still will not update without me manually updating each page.

I am running the latest version of Brizy and Wordpress and no other plugins installed.

I have attached a video to demonstrate this issue, where I show the display conditions are set, I change the header to a static header and then go to the "About Us" page where the header is still "fixed".

Video can be seen here: https://video.bunnycdn.com/play/25831/80c40548-a29b-4576-a4c0-3673a6d84c5c

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  Ariel H.

  • February 17, 2023 11:20

  Hi Roger,

  Thank you for reaching out to us.

  I have reviewed your site, but this issue does not appear at my end.
  This is demonstrated on this screencast - https://www.loom.com/share/72354c77a6ce427a96cc781836b06988

  Try clearing your browser's cache or using another browser to see if this helps.

  Please try this and let me know how it goes.

  Kind regards,
  Ariel H.

   

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  Roger Wehbe

  • February 17, 2023 22:15

  Hi Ariel,
  
  I appreciate you getting back to me.

  The reason it is not happening on your end, is because I have already manually updated each page to reflect the changes.

  I've made a change to a global header on the below website, you can see the border line between the logo and menu is visible on the home page, but not visible on any other page.

  https://audiovisualconsultants.com.au/

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  KC George

  • February 18, 2023 10:14

  Hi Roger,

  Please try purging the WP Rocket cache for the website  https://audiovisualconsultants.com.au/ and see if the changes you made to the homepage reflects in other pages as well.

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  Roger Wehbe

  • February 18, 2023 10:40

  Hi KC,
  
  Purging the WP Rocket cache didn't work, but that led me to investigate the preinstalled Object Cache Pro that Cloudways installs on each application, after disabling this and updating the home page, the global header seems to be working correctly now!

  Thank you very much

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