Bug - Background Image Not Covering when Parallax Set to "Animated" on Mobile

Anthony Bennett

• August 10, 2023 19:18

I just updated to Brizy 2.4.27, Brizy Pro 2.4.24 and WordPress 6.3. I found a bug that is affecting many of my webpages. The background image no longer covers correctly when parallax animation is set to "animated" on mobile. If I change it from "animated" to "fixed" it covers as expected. 

Here is a link to a screenshot showing one (of many) webpages with this new problem:
https://drive.google.com/file/d/1ICJtKja-MTbVnPsyh9w8gN_nkRf-7GuW/view?usp=sharing

And here is that actual webpage: 
https://abinterfaces.com/website-design-williamsburg-va/

PS - Please note that the mobile images appear to stretch and cover as expected the second you manually start resizing the browser down to a mobile size. So... please be sure to size the browser to a mobile size FIRST, and then refresh the page, so you will see the graphic will not cover as it loads.

Can you please fix this (or find some sort of workaround for me)?? My site looks pretty horrible on mobiles at the moment. Thanks in advance!

0

• 

  Ariel H.

  • August 11, 2023 09:01

  Hi Anthony,

  Thank you for reaching out to us.

  I'm sorry to inform you that this is an ongoing issue which we are actively working to resolve.
  As a temporary workaround, we recommend either using the Fixed Parallax effect or temporarily disabling the parallax effect altogether until we resolve this issue. We currently don't have an exact timeframe for when this will be fixed, but I will get back to you as soon as I have an update.

  Sorry for the inconvenience.

  Best regards,
  Ariel H.

  0
• 

  Anthony Bennett

  • August 11, 2023 14:59

  I was afraid of that. I had waited a while to update simply because Brizy updates quite often introduce random weird issues for me. But it just bit me again anyway I guess. Question. Is this known issue posted anywhere so that those considering upgrading might become aware of it? I had dug all through the forum and Facebook prior to updating but didn’t see any mention of this. If I had… I would not have updated. Please do let me know once you are able to fix this issue. Thanks again as I appreciate your help. 

  0

Please sign in to leave a comment.