Navigation menu issue

Taoufik Bouaraar

• August 10, 2023 13:21

Hi, 

After upgrading mu wordpress to version 6.3 i can't manage to get the navigation working on brizy ... it still shows me the white placeholder with (Create a menu in your WordPress admin) while the navigation is already set under Appearance > Editor > Navigation 

I need help with this issue please. Thank you 

Kind Regards,
Taoufik Bouaraar 

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• 

  Ariel H.

  • August 10, 2023 14:45

  Hi Taoufik,

  Thank you for reaching out to us.

  We'd like to look into the issue from your dashboard. Kindly grant us temporary access to your WordPress admin by adding us as a user. Please send the necessary login details to communitysupport@brizy.io.

  Here are the details we need:

  Community Post link:  https://support.brizy.io/hc/en-us/community/posts/13001474165010
  WordPress Admin URL:
  Username:
  Password:

  As a precaution, please make a full backup of your website.

  Meanwhile, kindly attempt to deactivate all other plugins except for Brizy and Brizy Pro to observe if there is any difference. Additionally, consider temporarily changing to a different theme to determine if this resolves the issue.

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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