License Expired

Wian Oberholzer

• August 10, 2023 09:39

Hi there,

Please guide me - it shows that these licenses expired:

They are 2x websites that I'm currently busy building for my clients, and I'm building them offline in local,

Are license only valid for a month?

I'm on the freelancer package

 

Thank you!

0

• 

  KC George

  • August 10, 2023 10:09

  Hi Wian,

  We apologize for the inconvenience. This was due to a systemic error. Your licenses' validity has been manually corrected. Please double-check.

  0
• 

  Wian Oberholzer

  • September 23, 2023 13:12

  Hey there,

  Please have a look at my account - it shows that my current licenses have expired?

  Thanks

  0
• 

  KC George

  • September 25, 2023 04:51

  Hi Wian,

  We regret the inconvenience once more. The feature that automatically extends license validity upon subscription renewal has certain bugs that we are currently experiencing. Please bear with is as we are still working on ensuring that this feature works smoothly.

  I have manually extended validity for your licenses.

  0
• 

  Wian Oberholzer

  • October 23, 2023 17:07

  Hey KC - I hope you are well,

  Will you please have a look at my licenses again - 1x shows expired,

  Also, when I'm done with these websites and hand them over to my clients, will they need to pay the monthly license fee?

  Thanks

  Wian

  0
• 

  KC George

  • October 24, 2023 05:53

  Hi Wian,

  The problem with your license's validity has been resolved.

  Your client will continue to use your Brizy Pro license after you handover the project. They are free to change both free and paid features as long as your Brizy Pro subscription is active. If you canceled your subscription, they wouldn't be allowed to change Pro features. If this occurs in the future, they will have the choice of signing up for Brizy Pro on their own.

  0

Please sign in to leave a comment.