my updates are not reflecting

Kevin Palumbo

• August 10, 2023 04:50

My updates on this https://vanderbiltmaids.com/demo-about/. I disabled the plugins, cleared the cache and still nothing. 

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  Ariel H.

  • August 10, 2023 11:57

  Hi Kevin,

  Thank you for reaching out to us.

  This is how this page looks like at our end:

  

  
  Does the issue also occur if you try it in incognito mode or if you test your site from another browser? Additionally, did you also try switching to another theme?

  If the issue continues, we'd like to look into the issue from your dashboard. Kindly grant us temporary access to your WordPress admin by adding us as a user. Please send the necessary login details to communitysupport@brizy.io.

  Here are the details we need:

  Community Post link:  https://support.brizy.io/hc/en-us/community/posts/12991630885650
  WordPress Admin URL:
  Username:
  Password:

  As a precaution, please make a full backup of your website.

  Best regards,
  Ariel H.

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  Kevin Palumbo

  • August 11, 2023 13:13

  No it should be all white not gold also when i try to add an admin I get this error message

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  KC George

  • August 11, 2023 14:27

  Hi Kevin,

  You have mentioned by email that you have fixed the issue by duplicating the page.

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