Link Redirect Issue

Nigel Bashér

• February 12, 2023 19:33

Hi,

My website  https://thesuccessmindcoach.com on brizy cloud doesn't send my links to their chosen desination. I put the link url TheSuccessMindCoach.productdyno.com/pay/LULDYGAS into the 'link to' field, to open in another tab and clicked save. The url redirects to the home page instead. I have logged out and logged back in, and the issue persists. I note that others have had this issue. My other sites are working fine.

Kind regards
Nigel

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  Nigel Bashér

  • February 12, 2023 20:30

  Hi,

  I change the cart link 'TheSuccessMindCoach.productdyno.com/pay/LULDYGAS' However, it still redirects back to the home page. The home page is sticking slightly and does not scroll smoothly initially either. If you could fix that too please. Thank You

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  Ariel H.

  • February 13, 2023 10:00

  Hi Nigel,

  Thank you for reaching out to us.

  Please try using the full URL, as shown in the screencast.
  https://www.loom.com/share/55c844f5227142f3acfd951d7cd3ee74

  Kindly try this and let me know how it goes.

  Best regards,
  Ariel H.

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  Nigel Bashér

  • February 13, 2023 16:36

  Thank You Ariel. I'm sorry that I didn't realize that the https:// protocol wasn't copied across. The links work now.
  One final Issue...
  The header of the website is sticky and jerky on desktop. As you scroll down the page it gets smoother. Can you look into it, please? Kind regards Nigel.

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  Nigel Bashér

  • February 13, 2023 16:47

  Hi, I spoke too soon. I copied the path that works, for the two other button links and only one works out of three. The other two return to the home page as before. I don't understand why, as I used a working link path. I also saved the page before I checked the website.

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  Nigel Bashér

  • February 13, 2023 20:38

  Hi,

  I cleared the cache in the google browser and nothing changed. I even updated chrome. I assume that saving changes, updates the cache?[

  The admin changes to images are being shown on the live website, however, the cart links are not being updated on 2 of the 3 cart buttons.

  I changed the cart link with a new one, and it still didn't work. I have saved the admin page and logged out and in again. The problem seems to be a link issue only. It is strange that one link works and the others do not.

  Thanks in advance for your help.

  Kind regards
  Nigel

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  KC George

  • February 14, 2023 06:47

  Hi Nigel,

  In the section "Be In The First 50 Customers To Grab the Special 70% Discount" you have hyperlinked the button 'Click For Instant Access' to the URL
  /TheSuccessMindCoach.productdyno.com/pay/LULDYGAS Please replace this link with
  https://thesuccessmindcoach.productdyno.com/pay/LULDYGAS

  

  In your footer, you have hyperlinked the button 'Click to Enroll Today' to the URL

  /TheSuccessMindCoach.productdyno.com/pay/LULDYGAS Please replace this with
  https://thesuccessmindcoach.productdyno.com/pay/LULDYGAS

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  Nigel Bashér

  • February 14, 2023 16:25

  Hi, I changed the cart URL, and the redirect didn't work. I have since found out that for links on your buttons, you have two places to place a link. One works and the other doesn't. I have since used the one that works. The issue is resolved now. Kind regards Nigel

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