https certificate expired

Carlotta Robbe Di Lorenzo

• February 08, 2023 13:26

Hello, 

I noticed an issue with my website which seems in private mode due to https certificate, what's going on? how can I solve this?

Please check this website and let know asap, thanks

https://www.bestiebite.it/ 

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• 

  Permanently deleted user

  • February 08, 2023 14:30
  • Edited

  Hi,

  Thank you for contacting us.

  A DNS lookup of your domain at https://dnschecker.org/all-dns-records-of-domain.php shows that no A Record or CNAME record is associated with your domain  bestiebite.it

  1. Please delete all AAAA records from your domain: https://jumpshare.com/j/xgebkX6hwrL9pUNtAMoP

  2. The A record and the CNAME are not set up correctly, see here  and here

  Please check also these two articles and make sure to add the correct records :

   A: https://support.brizy.io/hc/en-us/articles/360041764052-Custom-domain-A-Record-Redirect-

  CNAME : https://support.brizy.io/hc/en-us/articles/360026046931-Custom-sub-domain-CNAME-Redirect-

  Once you add the records, please delete your custom domain, add it again and wait for 15 minutes for the SSL certificate to be generated. See here : https://jumpshare.com/v/87WUJxMdoCYym84YU7bP

  Best regards,

  Nelea.

   

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  Carlotta Robbe Di Lorenzo

  • February 09, 2023 09:38
  • Edited

  Hi Nelea, 

  as you can see everything is okay from our side, but the website is still down

  can you please check asap and let me know?

  thanks

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  Permanently deleted user

  • February 09, 2023 10:39

  Hi,

  We have fixed this issue and the SSL was propagated, please see below:

  

  Best regards,

  Nelea.

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