Gradient colors error

Sofia Pereira

• July 31, 2023 14:21

Hi Brizy fam!

I am contacting you today because I am having problems with my colors since last Friday, specifically for a gradient I put on a few pages.

You see below what I have setup on the backend and how that looks and then the last image shows how it appears for visitors on the front end. I've had a couple of people look at the front end from other devices for me and search on incognito as well as they all see my gradient going from purple(-ish) to black, while as you see on my settings and Brizy builder, it's actually set to go from purple to white. 

Any idea of what could be going on and how I can fix it?

Thank you, Sofia

 

Backend:

 

Color settings:

 

Font end:

 

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  KC George

  • July 31, 2023 14:47

  Hi Sofia,

  Can you please share with us the frontend URL so that we can take a look at how it appears at out end?

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  Sofia Pereira

  • July 31, 2023 15:08

  Hi KC George,

  Of course, the website is this: https://thewebsitesociety.com/

  Thank you!

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  KC George

  • August 01, 2023 05:59

  Hi Sofia

  I used purple #800080 and white #FFFFFF to create gradient color backgrounds. The colors look good on the frontend. Please see https://brizytest.online/gradient-color/

  We will need to take a look at your project to offer further help. Can you give us access to your project? Please add me as a user to your WordPress Dashboard and send the following details to our email: communitysupport@brizy.io 

  • Community Post link: https://support.brizy.io/hc/en-us/community/posts/12797391153170
  • WordPress Admin URL: 
  • Username
  • Password

  Please let us know here when you send us the email.

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  Sofia Pereira

  • August 01, 2023 06:22

  Thank you KC! I have just sent you an email to that address :)

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  KC George

  • August 01, 2023 07:17

  Hi Sofia,

  When setting a background color with less than 100% opacity, in the frontend, you were seeing a black overlay. This was due to a setting in your theme customizer. 

  In your WordPress Dashboard under Appearance - Customize - Colors - Site Background, you had applied a site background color. I have now set it to transparent. Please check the gradient colors now.

  

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  Sofia Pereira

  • August 01, 2023 07:22

  OMG Thank you!! And sorry for the bother... 

  :) Sofia

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